Service Link

Service LinkOur Story

Established by Penn's Center for Public Health Initiatives in 2011, Service Link sends dedicated undergraduate, post-baccalaureate, medical, MPH, and law student volunteers to primary care and community sites in Philadelphia. Our mission is to improve the health of Philadelphians by linking them with public benefits and community resources that address their non-medical determinants of health.

Join Us: Fall 2016 Recruitment

Service Link, a student organization dedicated to improving the health of Philadelphia's most needy, is looking for students like you!

Through Service Link, you can interact with patients and families to make a significant difference in their lives. We assist low-income Philadelphians by linking them with public benefits and community resources that address their non-medical determinants of health.

Service Link sends undergraduate, post-bac, medical, MPH, and law students to a variety of sites, including Lea Elementary, Penn Family Care at Penn Presbyterian, UCHC at St. Agatha-St. James Church, UCC at First African Presbyterian Church, and Penn Center for Primary Care Refugee Clinic. Volunteers work closely with patients to secure basic living and health needs including health insurance, healthy food options, utility payments, prescription payments, and legal support.

Volunteers should be prepared to dedicate 4 hour blocks at least twice per month and must attend training sessions in mid-October. To be considered for the Service Link team, complete this application by 11:59pm onFriday, September 16th, 2016 : (

Email if you have questions or would like to attend our information session in Williams 215 at 5pm on Thursday, September 8th. 

Our Work


We work with the following sites:

  • Penn Family Care at Penn Presbyterian
  • Penn Center for Primary Care Refugee Clinic
  • University City Hospitality Coalition (UCHC) at St. Agatha-St. James Church
  • United Community Clinic (UCC) at First African Presbyterian Church
  • Lea Elementary

What we do

At the sites volunteers work closely with clients in confidential settings to secure basic living and health needs. We assist clients in accessing:

  • Health insurance
  • Affordable medication
  • Healthy food
  • Behavioral health services
  • Employment
  • Legal services
  • Health system navigation
  • Transportation
  • Energy assistance

Our model builds on a model first initiated by the Health Leads program headquartered in Boston. Service Link has over 40 volunteers and is recognized by the undergraduate service and graduate student umbrella organizations, CHAC, and GAPSA, respectively.

Our Leadership Team

Heather Klusaritz- Faculty Advisor 
Krushee Patel- Director of Operations 
Mounika Kanneganti - Director of Community Sites
Austin Du – PFC Site Coordinator
David Gittess – Refugee Site Coordinator
Cathy Zheng - Director of Marketing and Finance
Arjun Patel - Data and Redcap Manager 
Khristian Monterroso – Co–Director of Resources
Michael Shu – Co–Director of Resources
Swathi Raman – Director of Recruitment and Training